Shipping
US domestic shipping
We offer fast and reliable shipping across the United States. Standard shipping typically takes 3-5 business days, and expedited options are available for faster delivery. Enjoy free shipping on orders over $100.
International shipping
We proudly ship worldwide! International shipping times and costs vary by destination. Please allow 7-21 business days for delivery. Import duties and taxes may apply and are the responsibility of the buyer.
Returns
Return Policy
At Preloved by Lili, we are committed to providing high-quality preloved fashion items. Due to the unique nature of our pre-owned items, all sales are final.
Final Sale
All items purchased from Preloved by Lili are final sale and cannot be returned or exchanged. We encourage you to review all product details and images carefully before making a purchase.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer service team immediately at sales@prelovedbylili.com. We
will work with you to resolve the issue promptly.
Contact Us
For any questions or concerns regarding your purchase, please reach out to our customer service team at sales@prelovedbylili.com.